Frequently asked questions

You complete your profile, scan the barcode, and Allergia directly compares the ingredient list with your allergens.

Allergia gives you a clear, personalized reading based on available product information. Some collaborative data can change with recipes or contain errors.

Allergia compares available ingredients with the allergens you selected and directly displays a clear result for your profile.

Your profiles, allergens, and history stay on your phone in an encrypted local database. Allergia does not create a centralized database of individual allergy profiles.

Without consent, Allergia uses only the technical data necessary for the app to operate. Your allergen profiles stay on your phone.

With your consent, Allergia receives strictly anonymous statistics related to selected allergens. Usage data remains separate, is pseudonymized, and requires separate consent. No allergy-related data is collected for profiles declared as under 16 years old.

Yes. You withdraw your consent from the app privacy settings. Withdrawal does not erase what was lawfully processed before, but it blocks the relevant processing going forward.

Statistics used for service improvement are retained for a maximum of 30 days before automatic deletion.

Profiles declared as under 16 years old benefit from enhanced protection. Allergy-related information stays on the device and is not transmitted to Allergia’s servers, even in statistical form.

Premium enriches your experience with advanced features to help you follow your allergens more easily. Included benefits are displayed clearly before every subscription.

You can report a missing product. Reporting is voluntary and you choose the information sent, such as the barcode, brand, or useful photos.

You manage your local data from the app settings. For an access, rectification, or deletion request, contact Allergia from the Contact page.